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For Landlords

Manage maintenance across your portfolio without the chaos

Whether you own one rental property or fifty, Defectly helps you handle tenant repair requests, coordinate contractors, and maintain a clear record of every issue - without drowning in messages.

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Free for one property Tenant self-service reporting Quote multiple contractors
Manage maintenance across your portfolio without the chaos

Built for the way landlords work

Portfolio Overview

See all your properties, active defects, and pending work in one dashboard. Know exactly what needs your attention across your entire portfolio.

Tenant Reporting

Give tenants a proper channel to report issues. Structured reports with photos replace vague texts and midnight phone calls.

Contractor Management

Find contractors by trade and location, assign work directly, or request competitive quotes. Track every assignment from start to finish.

Quote Comparison

Request quotes from multiple contractors for the same defect. Compare prices, timelines, and ratings before committing.

Verification Workflow

Contractors submit completed work with photos. You review and verify before the defect is marked resolved. No assumptions.

Analytics

Understand defect trends, average resolution times, and contractor performance across your portfolio. Make data-driven decisions.

Save Time

Stop managing repairs through your inbox

The average landlord spends hours each week coordinating repairs via text, email, and phone. Defectly replaces that scattered communication with a structured system that keeps everyone informed automatically.

  • Tenants report issues directly - no phone calls needed
  • Automated notifications when defects are reported, assigned, or completed
  • Built-in messaging with contractors replaces email chains
  • Dashboard shows what needs attention right now
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JM
J. Mitchell & Sons
Plumbing · Manchester
4.9
RB
Robertson Builders
General · Leeds
4.7
AE
Anderson Electrical
Electrician · Birmingham
5.0
Plans for Landlords

Start free, scale when you need to

Defectly grows with your portfolio. Start with one property on our free plan.

Solo

For individual property owners

Free
  • 1 property
  • 2 team members
  • Unlimited defects
  • Photo attachments
  • Contractor directory access
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Most Popular

Growth

For growing portfolios

£49 /month
  • Up to 10 properties
  • 5 team members
  • Unlimited storage
  • PDF export
  • Analytics dashboard
  • Priority support
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Scale

For larger portfolios

Custom
  • Up to 50 properties
  • 20 team members
  • All Growth features
  • Custom integrations
  • Dedicated support
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Landlord FAQs

Property maintenance, answered

Property maintenance management software is a tool for landlords and property managers to receive tenant repair requests, assign work to contractors, track resolution and keep an audit trail. Defectly is specifically designed for UK private and accidental landlords managing 1 to 50+ properties.
You can find contractors by trade and location through the directory, or invite your existing trades. Assign defects with deadlines, request competitive quotes, and review completed work - all from a single defect record. No more phone tag.
Yes. Add each tenant as a team member on the property, and they can submit reports, attach photos and see status updates. You stay in control of contractor assignments and verification.
No. Defectly runs in any modern web browser on phone, tablet or desktop. Tenants just create a free account, are linked to your property, and can submit reports immediately.
Every report, contractor assignment and completion photo is timestamped and immutable. If a tenant raises a complaint with the housing ombudsman, you have a documented record showing when each issue was reported and how quickly it was actioned.
Yes. The Growth plan includes PDF export of any property's full defect history, useful for end-of-tenancy reports, insurance claims or your annual property review.
Defectly is designed to be a focused defect-management layer that complements (rather than replaces) general property management platforms. Custom integrations are available on the Scale plan.

Still have questions?

See full FAQ

Your tenants will thank you

Better defect management means happier tenants, fewer disputes, and less time spent chasing repairs.

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