Defect management that fits your organisation, not the other way round
For developers, housing associations, and large portfolios that need more than a card form: bespoke commercial terms, your branding, your identity provider, and a team that gets you live.
Everything on the standard price list, shaped to your organisation
Bespoke commercial terms
The standard per-property rate, restructured around your portfolio, your developments and your procurement process rather than a card form.
White-label reports
PDF defect and portfolio reports carrying your branding, ready to hand to boards, buyers, and regulators.
Single sign-on (SSO)
Sign in through Microsoft Entra ID, Google Workspace, or Okta. Available on a custom contract, so access follows your existing identity and offboarding processes.
Branded sign-in on your domain
A custom-domain sign-in experience with your logo and your domain, so your teams and residents always know where they are. An Enterprise capability.
Dedicated onboarding
A named contact plans your rollout, migrates your data, and trains your teams - you are never left to figure it out alone.
Invoice billing
Pay by invoice through Xero on your payment terms, with procurement-friendly paperwork instead of a card form.
Priority support
A direct line to the team with prioritised response times for your organisation.
From first call to full rollout
Step 1
Book a demo
Tell us about your portfolio and workflows. We will walk you through Defectly against your real use cases.
Step 2
Shape your contract
We agree commercial terms, branding, SSO, and billing that fit your organisation.
Step 3
Roll out with support
Dedicated onboarding gets your teams, properties, and contractors live - with priority support from day one.
Enterprise questions
Which identity providers do you support for SSO?
Can sign-in run on our own domain?
How does billing work?
How is Enterprise priced?
Let us show you Defectly at your scale
Book a demo and we will walk through your portfolio, your workflows, and terms shaped around them.