Defectly works for everyone in property
Whether you own, rent, manage, build, or maintain properties - Defectly gives you the tools to handle defects properly.
Choose your path
Homeowners
Track new build snags, coordinate repairs, and keep a clear record of every property issue. Perfect for new builds and established homes.
For homeownersNew-Build Buyers
Just moved into a new build? Manage your snagging list through the defect liability period with photo evidence and track every snag to resolution.
For new-build buyersTenants & Renters
Report property issues to your landlord with photos and status tracking. Know your reports are received and being acted on.
For tenantsLandlords
Manage maintenance across your portfolio. Handle tenant requests, coordinate contractors, and maintain full visibility.
For landlordsEstate & Letting Agents
Triage tenant repair reports, coordinate trades, and keep landlords informed automatically across your managed portfolio.
For agentsBuilders & Developers
Streamline snagging, handover, and aftercare. Track defects across entire developments and coordinate subcontractors.
For buildersProperty Developers
Plot-by-plot defect visibility, subcontractor accountability, and a structured customer-care workflow for the two-year defects period.
For developersContractors
Receive assignments, provide quotes, and build your reputation. Get discovered by property managers through the contractor directory.
For contractorsProperty Managers
Professional defect management for managed portfolios. Structured reporting, contractor coordination, and complete audit trails.
Not sure where you fit?
Tell us how you work with property and we will point you at the right place to start — or request early access and be first in at launch.