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Talk to the team behind Defectly
Whether you want to learn more, book a demo, or have a specific question, we're here to help, fast.
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UK & Ireland support
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Tell us what you're looking for
Pick the channel that suits you, or fill in the form and we'll route your message to the right person.
Email us
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Response time
Within hours, weekdays
Based in
United Kingdom - UK & Ireland support
Self-serve answers
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Quick answers
Common questions before getting in touch
How quickly will you respond?
We aim to respond to all enquiries within a few hours during UK business hours. Most messages receive a reply on the same day.
Can I get a personalised demo?
Absolutely. Select "Book a demo" as your reason for contacting us and we will arrange a personalised walkthrough tailored to your needs.
Do you offer phone support?
Phone support is available to customers on a custom contract. For everything else, please use the contact form and we will get back to you promptly.
I am a contractor. How do I get started?
Create a free contractor account and set up your profile with your trades, the postcode areas you cover and your accreditations. Your profile appears in the directory and you can browse available work on the defects board straight away. If someone has already invited you to a defect, check your email for an assignment notification.